Account suspended on mvc

Anything that involves Jarvis and doesn't fit in any of the other forum.
danbrad
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Joined: October 7th, 2018, 11:27 am

Account suspended on mvc

Postby danbrad » October 14th, 2018, 3:48 am

Hi zunair or any admin. my mk2 kept crashing so i uninstalled it and deleted all files. now when i try to go on mega voice command to re-download it i get a page saying account suspended and dont know why. i have checked my emails but nothing to say why. can you please re activate my account. it is the same email as i have registered on here. Also if i restore items from recycle bin and click on mk 2 setup to restore if i then try to re install that way i get an error stating: Cannot continue. The application is improperly formatted. Contact the support vendor for assistance. Please help fix this as i need jarvis back A.S.A.P
Kind regards
dan.

Zunair
Site Admin
Posts: 2407
Joined: January 11th, 2014, 12:29 am

Re: Account suspended on mvc

Postby Zunair » October 14th, 2018, 5:22 am

will get back to you asap.

Sent from my SM-G950U using Tapatalk

danbrad
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Posts: 13
Joined: October 7th, 2018, 11:27 am

Re: Account suspended on mvc

Postby danbrad » October 14th, 2018, 8:05 am

Many thanks....much appreciated

Communistwizard
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Joined: October 15th, 2018, 8:38 am

Re: Account suspended on mvc

Postby Communistwizard » October 15th, 2018, 9:13 am

I am having similar issues. Can I be unsuspended from MVC too? I believe that my account there uses the same email address as here?

danbrad
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Posts: 13
Joined: October 7th, 2018, 11:27 am

Re: Account suspended on mvc

Postby danbrad » October 15th, 2018, 2:51 pm

Hi communistwizard. i managed to download links from here
http://jarvis.ai-dot.net/betaRelease/publish.html

just a temp fix while issue is being addressed

Communistwizard
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Joined: October 15th, 2018, 8:38 am

Re: Account suspended on mvc

Postby Communistwizard » October 15th, 2018, 3:07 pm

thanks

danbrad
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Posts: 13
Joined: October 7th, 2018, 11:27 am

Re: Account suspended on mvc

Postby danbrad » October 28th, 2018, 7:26 am

hi zunair. don't know if you resolved this but i can now log in.
regards
dan

Zunair
Site Admin
Posts: 2407
Joined: January 11th, 2014, 12:29 am

Re: Account suspended on mvc

Postby Zunair » November 2nd, 2018, 9:31 pm

Thanks for reporting back, yes our team resolved it.

Thanks!


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